Pablo Guerrero is a seasoned IT professional with over 13 years of experience in the technology field. As a Computer Specialist for DIIT, Pablo excels in device management using Azure Intune, providing expert-level tech support, and mentoring new hires. He is highly regarded for resolving escalations, supporting schools directly, and delivering direct support to school technicians and CUNY Interns across the Bronx borough. With a strong background in networking, Pablo combines technical expertise with a customer service-oriented approach to ensure seamless operations. He has also contributed to the creation of the advanced Intune management course, showcasing his commitment to advancing technical education.